FAQ
Q. What's kind of a company we are?
We are a trade company and also have own factory.
Our company located in Cixi , Ningbo , which is very close to Hangzhou Bay Cross-sea Bridge. It will take 1 hour by Car from Hangzhou, and 2 hours by car from Shanghai.
Q.Did you have claims and how did you deal with them?
If the problem from us such design,soratch,leakage and package, we will take full responsibility.
If the problem from transport, we can supply the Fall Down Test report, helps claim for shipping company.
If there is defective products with small quantities, we will send for replacing in the next order as your picture or vedio.
Q.How to ensure product quality ?
Material Guarantee:All the materials of product use 757/707 fresh ABS plastic.
Surface Guarantee: 100% Inspection to avoid any scratch,missing plating, make the surface cleaning without any dot.
Usage Guarantee: Test under 0.5MPa water pressure, make sure every shower head could work well without any leakage.
Safe Guarantee: Use the healthy ABS and rubber material, to avoid any water pollution from the material
Q.about Sample
We are pleased to provide free sample to customer, and also small quantities trial order is accepted, but we hope you can afford the fee of transport, and it could be cut once you place the order